The support desk for system users is aimed at keeping users of business systems and solutions operational and effective. The staff are trained on use of the system and have software engineering experience to handle both software and training issues. The service is not a replacement for training but it will support staff through unaccustomed or rarely used procedures.

The service is available for hours defined by you to keep your staff productive and is kept cost effective through a first response by email and follow-up by phone methodology. Our systems and small dedicated teams meant that our staff know your company and your staff through an indexed record of staff to job function, assets and software matrix.