The investment in IT systems begins to pay-back on delivery and the  eLogistics® support is designed to help your organisation to exceed expectation. Our support is personal and cost effective. Each of your people in the support programme is known personally and with complete details  to your support team. We will provide our support staff with the full details of the assets and software used by each of your staff, their level of training and expertise and the work they perform.

 

We do not have automated telephone systems and respond in person within defined timescales, where possible to appointment, during any defined hours including 24 x 7 where required.

 

We deploy different helpdesk staff according and appropriate to user requirement with the aim of resolving issues either by return of email or during one call by a named member of staff.