The support desk for general users is aimed at keeping users of desk and lap top computers operational and effective, in or out of the office. The staff are trained to handle connectivity and internet problems, MS Office products and outlook. The service is not a replacement for training but it will support staff through unaccustomed or rarely used procedures.

The service is available for hours defined by you to keep your staff productive and is kept cost effective through a first response by email and follow-up by phone methodology. Our systems and small dedicated teams meant that our staff know your company and your staff through an indexed record of staff to assets and software matrix.