
The server hosting provision in an eLogistics®
manage
IT
contract provides reliable secure servers that are mirrored to
automate back-up in real-time. We take daily tape back-up and store
off site.
Server performance is actively managed using performance monitoring
tools. Our experienced engineers make daily maintenance checks to
apply routine security and anti-virus patches, 24 x 7.
The performance of each server is recorded and reported with graphs
every quarter in our full service review report. Our service level
agreement guarantees server up-time of 99.95% over a rolling quarter.
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