The helpdesk service on the manage IT contract is personal.  Our teams are small and focused, they know your team by name and know exactly which equipment they are using right down to the serial number and the software licence numbers.

Our helpdesk team are passionate about service and the eLogistics mantra of keeping IT simple and understandable. Your people will learn new things and be liberated by technology that works to help them.

Waiting for help on an automated telephone system will not happen, tickets are logged appointments are made and support is delivered within pre-agreed times according to defined importance.